Refund Policy

At WooMart, we strive to ensure your satisfaction with every purchase. However, if you are not entirely satisfied with your order, we offer a straightforward refund policy:

1. Return Eligibility: You may return eligible items within 3 days of receiving your parcel. To be eligible for a refund, items must be unused, in their original condition, and with all tags attached.
2. Return Procedure: To initiate a return, please contact us at awais1119.l@gmail.com or WhatsApp +923466071452  within business hours. We will provide you with instructions on how to return the item.
3. Return Shipping: Please note that customers are responsible for covering the return shipping costs. We recommend using a trackable shipping service to ensure safe delivery.
4. Refund Process: Once we receive the returned item and confirm its eligibility, we will proceed with the refund. Refunds will be issued via JazzCash, Easypaisa, or Bank Transfer, as per your preference.
5. Refund Timeframe: Please allow up to 7-10 business days for the refund to be processed after we receive the returned item.
6. Non-Refundable Items: Certain items, such as personalized or custom-made products, are non-refundable unless they are defective or damaged upon receipt.
7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund as appropriate.
8. Cancellation Policy: Orders can be canceled within 24 hours of purchase. Once the order has been processed and shipped, it cannot be canceled but may be eligible for return as per our refund policy.

By making a purchase from WooMart, you agree to adhere to the terms outlined in this refund policy. If you have any questions or concerns, please don’t hesitate to reach out to us anytime at awais1119.l@gmail.com or WhatsApp +923466071452